Following a recent report by the independent, which found that a third of ice cubes used in the UK hospitality industry were found to contain hazardous levels of bacteria, we have put together this short guide to help you protect your customers and reputation! Download the PDF here

The glasswasher is the means of maintaining a good quality of finish on you glasses. However the glass presents your product (wines, spirits & beer) to the customer. A good result from the glasswasher is therefore extremely important for your customer’s satisfaction.**. Download the PDF here

Water softener regeneration must be carried out weekly or even more often in conditions of extremely hard water or hard use of the machine**. Download the PDF here

Use this guide to try and solve the routine issues. If none of these solve your problem call our helpful team for further advice or to book an engineer. Download the PDF here

To help you make the most of your cask conditioned beer follow these simple guidelines to maximise product quality and customer satisfaction. Download the PDF here

To assist our customers develop their reputation for good beer as well as their cuisine together with ensuring your dispensed product does not undermine your customer’s overall enjoyment, we offer the following recommendations in the knowledge that they will not only generate increased customer loyalty but also reduce wastage and improve profitability. Download the PDF here

Any draught beer outlets with standard cleaning equipment should aim to clean their pipes on a weekly basis. This regular process will then prevent product and line contamination from yeast and biofilm which can dramatically effect the product quality and dispense. Download the PDF here

The Monopolies Commission research established that approximately 5% of each keg/cask price was attributed to technical support, so when you actually calculate how much 5% of your annual keg/cask spend is, if you could use that information to potentially negotiate better wholesale discounts, that saved money would then significantly help towards to cost of maintaining your equipment.

To help spread the cost of possible repairs and maintenance we also offer a flexible service package which provides you with free call outs and discounts for a low monthly fee.